defender does not start vista beta2

We did a clean install of Vista Beta2 and all seems to be working reasonably well, except Security Center complains about no virus protection. However, it does show that Spyware and other Malware protection is active. Inspection of the Windows Application log reveals the following event ID 3003 occurring on every startup:
Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start. User: VISTA-BETA\default Checkpoint ID: 25 Error Code: 0x80070005 Error description: Access is denied.
I am able to start Defender from Start - All Programs without any apparent error.
Since both Defender and Vista are beta and hence both are suspect, which newsgroup should this be posted to?
Anyone else in this newsgroup seeing this error?

Firstly, defender is not an A/V. You'll have to download and install something like Avast 4.7. As for the error, I get that also although services says defender loaded.
"wyocowboy" wrote in message

We did a clean install of Vista Beta2 and all seems to be working reasonably well, except Security Center complains about no virus protection. However, it does show that Spyware and other Malware protection is active. Inspection of the Windows Application log reveals the following event ID 3003 occurring on every startup:
Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start. User: VISTA-BETA\default Checkpoint ID: 25 Error Code: 0x80070005 Error description: Access is denied.
I am able to start Defender from Start - All Programs without any apparent error.
Since both Defender and Vista are beta and hence both are suspect, which newsgroup should this be posted to?
Anyone else in this newsgroup seeing this error?

Use the Microsoft Beta Client you downloaded (Feedback link on your Vista desktop) and report it as a Vista bug. The bug triage teams at MS will take care of routing to the Defender team as needed.
"wyocowboy" wrote in message

We did a clean install of Vista Beta2 and all seems to be working reasonably well, except Security Center complains about no virus protection. However, it does show that Spyware and other Malware protection is active. Inspection of the Windows Application log reveals the following event ID 3003 occurring on every startup:
Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start. User: VISTA-BETA\default Checkpoint ID: 25 Error Code: 0x80070005 Error description: Access is denied.
I am able to start Defender from Start - All Programs without any apparent error.
Since both Defender and Vista are beta and hence both are suspect, which newsgroup should this be posted to?
Anyone else in this newsgroup seeing this error?

"Peter M" wrote:

Firstly, defender is not an A/V. You'll have to download and install something like Avast 4.7.

Yes, apparently, Windows Live is not ready for beta.

As for the error, I get that also although services says defender loaded.

Yes, the service loads, but you aren't protected, since the RTP component (MSASCui.exe) does not load (does not show in Task Manager). It can be loaded manually after login, at least on this machine. The other problem is that the default setting is to suppress the Defender icon in the notification area. So, we have a situation where not only does the protection fail to load, but the user is blissfully unaware that he/she is unprotected - a major flaw.
So, back to the issue with Defender RTP failing to load, does that belong in this forum, or in the Defender forum?

"wyocowboy" wrote in message We did a clean install of Vista Beta2 and all seems to be working reasonably well, except Security Center complains about no virus protection. However, it does show that Spyware and other Malware protection is active. Inspection of the Windows Application log reveals the following event ID 3003 occurring on every startup:
Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start. User: VISTA-BETA\default Checkpoint ID: 25 Error Code: 0x80070005 Error description: Access is denied.
I am able to start Defender from Start - All Programs without any apparent error.
Since both Defender and Vista are beta and hence both are suspect, which newsgroup should this be posted to?
Anyone else in this newsgroup seeing this error?

"Colin Barnhorst" wrote:

Use the Microsoft Beta Client you downloaded (Feedback link on your Vista desktop) and report it as a Vista bug. The bug triage teams at MS will take care of routing to the Defender team as needed.

Tried that, but I have no way of telling if it is really working, at least on the problem machine. When I get to the end, nothing shows up in the File Transfer Manager. How do you tell if it is really working?

"wyocowboy" wrote in message We did a clean install of Vista Beta2 and all seems to be working reasonably well, except Security Center complains about no virus protection. However, it does show that Spyware and other Malware protection is active. Inspection of the Windows Application log reveals the following event ID 3003 occurring on every startup:
Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start. User: VISTA-BETA\default Checkpoint ID: 25 Error Code: 0x80070005 Error description: Access is denied.
I am able to start Defender from Start - All Programs without any apparent error.
Since both Defender and Vista are beta and hence both are suspect, which newsgroup should this be posted to?
Anyone else in this newsgroup seeing this error?

The MBC? Did you download and install the MBC and Transfer tools?
What didn't work? Did you fill out the bug report in the MBC and make appropriate selections for saving the cab file and so on? The ftp tool only kicks in when you are satisfied with your report and send it. The ftp tool shows you its progress in sending the report and reports 'completed' when the report has been successfully forwarded.
"wyocowboy" wrote in message

"Colin Barnhorst" wrote:
Use the Microsoft Beta Client you downloaded (Feedback link on your Vista desktop) and report it as a Vista bug. The bug triage teams at MS will take care of routing to the Defender team as needed.
Tried that, but I have no way of telling if it is really working, at least on the problem machine. When I get to the end, nothing shows up in the File Transfer Manager. How do you tell if it is really working?
"wyocowboy" wrote in message We did a clean install of Vista Beta2 and all seems to be working reasonably well, except Security Center complains about no virus protection. However, it does show that Spyware and other Malware protection is active. Inspection of the Windows Application log reveals the following event ID 3003 occurring on every startup:
Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start. User: VISTA-BETA\default Checkpoint ID: 25 Error Code: 0x80070005 Error description: Access is denied.
I am able to start Defender from Start - All Programs without any apparent error.
Since both Defender and Vista are beta and hence both are suspect, which newsgroup should this be posted to?
Anyone else in this newsgroup seeing this error?

Did you click the send button at the bottom of the transfer tool?
"wyocowboy" wrote in message

"Colin Barnhorst" wrote:
Use the Microsoft Beta Client you downloaded (Feedback link on your Vista desktop) and report it as a Vista bug. The bug triage teams at MS will take care of routing to the Defender team as needed.
Tried that, but I have no way of telling if it is really working, at least on the problem machine. When I get to the end, nothing shows up in the File Transfer Manager. How do you tell if it is really working?
"wyocowboy" wrote in message We did a clean install of Vista Beta2 and all seems to be working reasonably well, except Security Center complains about no virus protection. However, it does show that Spyware and other Malware protection is active. Inspection of the Windows Application log reveals the following event ID 3003 occurring on every startup:
Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start. User: VISTA-BETA\default Checkpoint ID: 25 Error Code: 0x80070005 Error description: Access is denied.
I am able to start Defender from Start - All Programs without any apparent error.
Since both Defender and Vista are beta and hence both are suspect, which newsgroup should this be posted to?
Anyone else in this newsgroup seeing this error?

"Colin Barnhorst" wrote:

Did you click the send button at the bottom of the transfer tool?

There isn't a Send button.

"wyocowboy" wrote in message
"Colin Barnhorst" wrote:
Use the Microsoft Beta Client you downloaded (Feedback link on your Vista desktop) and report it as a Vista bug. The bug triage teams at MS will take care of routing to the Defender team as needed.
Tried that, but I have no way of telling if it is really working, at least on the problem machine. When I get to the end, nothing shows up in the File Transfer Manager. How do you tell if it is really working?
"wyocowboy" wrote in message We did a clean install of Vista Beta2 and all seems to be working reasonably well, except Security Center complains about no virus protection. However, it does show that Spyware and other Malware protection is active. Inspection of the Windows Application log reveals the following event ID 3003 occurring on every startup:
Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start. User: VISTA-BETA\default Checkpoint ID: 25 Error Code: 0x80070005 Error description: Access is denied.
I am able to start Defender from Start - All Programs without any apparent error.
Since both Defender and Vista are beta and hence both are suspect, which newsgroup should this be posted to?
Anyone else in this newsgroup seeing this error?

Ok, mystery solved. There appears to be a bug in the interaction between the file transfer tool and the MBC that probably only occurs when you first install it. During the tool install process, the file xfer tool opens after it installs and stays open until you close it. I just left it open, and went on to fill out the report and save it as a .cab file. I figured that it would get sent when I finished, but nothing showed up as sent in the file xfer tool.
I then tried the Upload function in the MBC and could find and open my saved cab file, but again, nothing happened. I then closed the file xfer tool and again opened the saved cab file and bingo, it worked.
"Colin Barnhorst" wrote:

Did you click the send button at the bottom of the transfer tool?

Minor nit, but the button is labeled 'Transfer'

Yeah, I remembered that after I posted. Glad you got it going. The panel on the left of the MBC is extremely useful and the helpfile is too. Notice the recorder? You can start recording, do the actions to replicate the issue, and stop recording. A file gets added to your bug report without further actions by you. You will not see any graphic indication of that, but can trust that the recording gets packaged with your report.
"wyocowboy" wrote in message

Ok, mystery solved. There appears to be a bug in the interaction between the file transfer tool and the MBC that probably only occurs when you first install it. During the tool install process, the file xfer tool opens after it installs and stays open until you close it. I just left it open, and went on to fill out the report and save it as a .cab file. I figured that it would get sent when I finished, but nothing showed up as sent in the file xfer tool.
I then tried the Upload function in the MBC and could find and open my saved cab file, but again, nothing happened. I then closed the file xfer tool and again opened the saved cab file and bingo, it worked.
"Colin Barnhorst" wrote:
Did you click the send button at the bottom of the transfer tool?
Minor nit, but the button is labeled 'Transfer'

"Colin Barnhorst" wrote:

Yeah, I remembered that after I posted. Glad you got it going. The panel on the left of the MBC is extremely useful and the helpfile is too. Notice the recorder? You can start recording, do the actions to replicate the issue, and stop recording. A file gets added to your bug report without further actions by you. You will not see any graphic indication of that, but can trust that the recording gets packaged with your report.

Yes, the tool looks very useful. Having been a former software QA tester and having been in charge of public beta programs, I wish we would have had something like this back in the day. Would have it much easier to sort problems out. In the case of this beta, timely/pertinent feedback on problems would mostly be impossible without it.
Now, if I could only get Microsoft to fix all the usability problems I've found in Vista...

"wyocowboy" wrote in message Ok, mystery solved. There appears to be a bug in the interaction between the file transfer tool and the MBC that probably only occurs when you first install it. During the tool install process, the file xfer tool opens after it installs and stays open until you close it. I just left it open, and went on to fill out the report and save it as a .cab file. I figured that it would get sent when I finished, but nothing showed up as sent in the file xfer tool.
I then tried the Upload function in the MBC and could find and open my saved cab file, but again, nothing happened. I then closed the file xfer tool and again opened the saved cab file and bingo, it worked.
"Colin Barnhorst" wrote:
Did you click the send button at the bottom of the transfer tool?
Minor nit, but the button is labeled 'Transfer'